The Junkluggers of Chicago NW Suburbs Reviews

"I can't recommend this place HIGHLY enough!! Big shout out to Shaun & Alexis specifically from the Elgin area. They were extremely professional, helpful, communicative, and just overall nice. It felt like they genuinely wanted to be helpful, do a good job, and seems like they enjoy their job. It's nice to work with a company that cares and you don't feel like you're just being sold to. From the beginning this company was not only easy to use/communicate/schedule with but they were also very nice and clear and concise with their information. I called on several occasions to get information for my dad's house. He passed away recently and we needed to do a removal of a lot of items in a short time frame. I researched several companies trying to find the best and what I really like about this company is that they try to donate and recycle as much as they can! Because of our tight timeframe we just really weren't going to have time to do that ourselves and we were really having a hard time with that. So finding a company who would do all of that on top of the removal is genuinely what drew me to them in the first place. And then every phone call I had after that was just really informative and helpful. They offer same day estimates as well as removals if they can. And I never felt like they were trying to sell me or upsell me. Which was great. There was just no pressure involved whatsoever. When we did have someone come out for an estimate, Josh, he was again very nice and went through everything and made sure he understood exactly what we wanted. They removed a whole house full of items, a lot of furniture and miscellaneous items as well as the garage and outside shed. I felt like it was very reasonably priced and they got us in very quickly. Again, we're operating on a tight schedule and they really do make themselves available, which is awesome. Can't say enough good things about this company. Highly recommend."

"This is the first time that I used Junkluggers. What an incredibly great experience! I called at the last minute to have furniture removed. Lisa Best and her team arrived at the pick up location 30 minutes later! We agreed on a price. The furniture was then immediately removed. Fantastic service at a great price! In the future, I will always use Junkluggers! Thank you, Lisa Best and your team, for a wonderful experience!!"

"We highly recommend using JUNKLUGGERS if you have used and well loved furniture that you no longer need and want to donate to an organization who could repurpose and use. After contacting "Habitat for Humanity" online, we were directed to book with JUNKLUGGERS for a paid pick up and delivery. We booked a free estimate on the phone with Lisa. She was knowledgeable, articulate, and kind in explaining how JUNKLUGGERS operates. Within 24 hours, JUNKLUGGERS Joel and Paul arrived at our home, inspected our furniture, gave a free estimate, and negotiated price of removal and transport to a new place. They also were knowledgeable, respectful, and careful in removing 7 pieces of furniture. They spent time explaining how JUNKLUGGERS operates, and its commitment to the environment and community. JUNKLUGGERS accept credit cards without an additional transaction fee, and within hours, we received via email a receipt and donation information confirming that JUNKLUGGERS had found a home for our furniture. We are grateful and plan to use JUNKLUGGERS again."

"Right on time. And if course we weren't completely ready. Senior citizen affected...😟. Anyway the guys were really helpful. Once the path was fully cleared, they had our items out of the house and on the truck in no time. They even moved a piece of furniture to its new place in the living room. Can't thank them enough. If I had to estimate the time, it took not much more than 45 minutes. We didn't have a lot right now, but all was heavy & bulky. We highly recommend Junk Luggers. It was a pleasurable experience. Don't hesitate to call them."

"We contacted Junkluggers knowing that we had to get rid of something’s an after we moved. We called set up an appointment for them to come out, the associate on the phone was very helpful and understanding. When they got to our house, it ended up being a little bit more than what they Intended on taking. thank goodness for such understanding employees they have, and friendly. They went above and beyond to take our stuff, went back to their shop and came back And worked until it was done. I would highly recommend this Company to anybody. Thank you, Junk Luggers. For a wonderful experience"